Shipping Policy

Free Shipping

We offer free shipping on all orders over €45.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

After your order has been processed, delivery typically takes 3–8 business days, depending on your destination. Delivery times may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to follow your package every step of the way.

Shipping Destinations

We currently ship to most countries worldwide. If we are unable to ship to your location, your order will be canceled and fully refunded.

Delayed or Lost Packages

Although we work with reliable shipping partners, unexpected delays can occasionally occur.

If your package appears to be lost or significantly delayed, please contact our support team at support@ropov.com, and we will be happy to assist you.

Incorrect Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

Ropov is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If a package cannot be delivered because of an incorrect or incomplete address, or if it is returned because it was not collected from the designated pickup/delivery point within the carrier's holding period, any re-delivery or re-shipping costs will be the responsibility of the customer.

To avoid additional charges or delivery issues, please double-check your shipping information before completing your purchase.